White Mountain Knives makes it easy for you to return a product that you’re unhappy with. Any returns within the USA will be free (within 60 days of initial purchase), and we will provide a prepaid label (at request). Returned items must arrive in unused condition with original manufacturer's packaging. Once the returned item is received, a refund will be issued for the item’s purchased price, or an exchange for an item of equal value.
*If an item is returned in poor or used condition, it will be shipped back at the expense of the buyer.
*Do not attach shipping label directly to the manufacturer's packaging.
*Items purchased through payment plan will be refunded without the initial 25% deposit.
White Mountain Knives strives for excellence, and we want you to be happy with your purchase. If an item is shipped damaged, or you’ve received the incorrect item, do not hesitate to contact us. We’ll send you a shipping label free-of-charge and issue a full refund.